Many physicians worry using computers in the exam room could damage the patient experience. We surveyed 4,500 patients to find out what they think.
When it comes to boosting morale, good intentions don’t guarantee success—some actions by well-meaning practices can have unintended negative consequences.
If you’re a doctor wondering whether you should stop accepting Medicaid patients, there are some questions you should ask yourself before making a decision.
We spoke to healthcare experts and successful practices to learn their tips, tricks and tactics for using patient surveys to improve practice performance.
Here are top characteristics to look for, warning signs to look out for and questions to ask to identify the best office manager candidates for your practice.
To gauge how the health industry has evolved over the past five years, we analyzed the fastest-growing health companies from 2008–2013 to identify trends.
ACOs can be an effective mechanism for providing better care to patients and saving money, but there are financial risks involved for smaller practices.
Open-access scheduling lets patients schedule same-day appointments, but it’s often misunderstood. Here, we take a look at the most common misconceptions.
Getting a Master’s of Business Administration in healthcare can give you the skills you need to manage your practice successfully—but is it right for you?
I spoke with Dr. Sreekanth Chaguturu to learn about Partners’ population health management strategy and transition to value-based care.
Value stream mapping, a process borrowed from lean manufacturing, can help medical practices identify workflow inefficiencies and implement improvements.
It’s time for medical records to take the next evolutionary step forward and become patient-centric. How? By following Facebook’s lead.
We surveyed 5,003 patients to determine how they feel about wait times in the doctor’s office and what might alleviate their frustration.
Mobile apps provide a simple, low-cost way to educate patients effectively at the point of care. I review 6 education apps in action.
Creating medical billing reports can help you diagnose the health of your practice. But which are the most effective reports to run?
We surveyed 4,515 patients to discover when and why they use online reviews to research doctors, and which sites they’re using. Here’s what you need to know.
Could a patient-centered medical home help you improve care? We take a close look at benefits, challenges and strategies for implementation.
With CareCloud Central practice management software, Bay Urology Services manages 30,000+ patients and saves over $30K per year.
I talked to the pros to learn how getting patients engaged can make you more money, make patients happier and boost your job satisfaction.
Oregon and Vermont are operating their own health insurance marketplaces. I spoke to leadership in both states to figure out how they’re getting it right.